Complaint

The customer has the right to complain the products he has bought. If you want to make a complaint, download and fill in the complaint form, which you will find here. Return the product that you complaint with the proof of purchase and the completed complaint form to the following address:

ENCLAVA Maciej Brumirski
55-140 Żmigród
ul. Poznańska 13a/1
Poland

The customer sends the goods at their own cost. After receiving the parcel, the complaint will be considered by the enclava.pl store, after which we will contact with you in order to determine further complaint actions.